Privacy Policy

Privacy Policy — PalmSlots

This Privacy Policy explains how we collect, use and protect the personal information you provide when you create an account, play games or use our sportsbook services. We respect your privacy and describe below the types of data we process, why we process it and how you can manage your information with us.

Types of Data We Collect

We collect several categories of information to operate your account and provide services. This includes personal details, technical data and transaction records needed for account management, payments and compliance.

Personal Data

Personal data means information that identifies you directly or indirectly. Common examples we collect are name, date of birth, email address, phone number, billing and postal address, government ID when required for verification, and payment details. We use this data to confirm your identity, process deposits and withdrawals, and meet regulatory checks.

Technical Data

Technical data covers information generated by your device and connection. This includes IP address, device type, browser type, operating system, language settings and usage patterns. We use technical data to keep your account secure, detect fraud and improve site performance on desktop and mobile.

Transactional Data

Transactional data includes records of bets, game play, deposits, withdrawals and bonuses applied to your account. We retain this information to manage your account, handle disputes, comply with anti-money laundering rules and provide customer support.

Use of Information

We use collected data to operate your account, verify identity, process payments, provide customer service, and detect suspicious activity. Information also helps us maintain security, fulfill legal obligations and communicate about important account or service changes.

Data Protection Practices

We protect your personal information using standard security measures such as encryption for data in transit, access controls, and regular security reviews. Access to personal data is limited to authorized staff and trusted service providers who need the information to perform their duties.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember settings, enable secure logins, measure site performance and tailor your experience. You can manage cookie preferences via your browser; please note that disabling certain cookies may affect site functionality.

User Rights

You have rights over your personal data, including the right to access, correct, restrict processing, or request deletion where applicable. We will respond to requests in accordance with applicable privacy laws and within reasonable timeframes.

Access, Correction and Deletion

To request access, correction or deletion of your information, contact our privacy team. We may ask you to verify your identity before fulfilling requests to protect your account. Certain data may be retained for legal or record-keeping reasons even after account closure.

Information Sharing and Third Parties

We may share data with payment processors, identity verification services, regulatory authorities and other trusted partners necessary to provide our services and meet legal obligations. Third parties are required to process data in line with our instructions and privacy standards.

Privacy Policy Updates

We may update this policy to reflect changes in our services or legal requirements. Material changes will be communicated to account holders via email or a notice on-site. If you have questions about our privacy practices or this policy, contact [email protected] regarding Palm Slots privacy matters.