PalmSlots Casino Responsible Gambling

At PalmSlots we take player safety seriously and are committed to promoting responsible gambling. We want you to enjoy controlled play and make informed choices. This page explains the tools and support available to help you manage your activity, spending and time on the site.

Our player protection principles

We focus on practical measures to reduce harm and support safer play. We provide clear controls you can set yourself, timely information about your activity, and access to self-exclusion or professional help if needed. We respect privacy and will only request information necessary to protect your account and comply with our policies.

Activity-control tools

Deposit limits

You can set daily, weekly or monthly deposit limits on your account. Limits are adjustable from your account settings but changes may include a short delay before taking full effect to discourage impulsive removals.

Loss and wager limits

Set maximum loss limits and maximum wager amounts to control how much you can stake or lose within a chosen period. These settings apply across your account and are enforced at the point of play.

Time limits and session reminders

Use session time reminders, daily play time limits and forced breaks to manage how long you spend online. Session reminders notify you after a preset amount of time so you can take a break and reassess your play.

Account breaks and self-exclusion

If you need a longer pause, choose an account break or self-exclusion period. Self-exclusion prevents access for the selected timeframe and can be extended on request. While excluded, you will not be able to log in or place bets until the period ends and any reactivation process is complete.

Signs of problematic behaviour

• Chasing losses or increasing stakes after losses
• Spending more time or money than intended
• Neglecting work, family or other responsibilities
• Using gambling to escape stress or negative feelings
• Difficulty stopping despite wanting to cut down

Practical tips for staying in control

• Set realistic deposit and time limits before you start playing
• Use session reminders and take regular breaks
• Only gamble with money you can afford to lose
• Avoid gambling when stressed, tired or under the influence
• Keep records of your deposits and withdrawals to track spending

Professional help and support organisations

If you feel you need extra support, contact a local helpline or a recognised counselling service. For Canadians this includes provincial problem gambling services such as ConnexOntario and national or international resources like Gamblers Anonymous and Gambling Therapy. If you need assistance with account controls or to request self-exclusion, contact our support team via [email protected].

At Palm Slots we encourage responsible play and are here to help you use the available tools. If you have questions about any of these options, contact support and we will guide you through the steps.